Refund policy

At Zehra Sacred Spells, we provide personalized digital spiritual experiences and custom digital services created specifically for each customer.

All Sales Are Final

Due to the personalized and digital nature of our services, all sales are considered final. Once work has begun on a personalized order, refunds, returns, exchanges, or cancellations cannot be provided.

Personalized Services

Each service is individually prepared based on the information supplied by the customer, including names, dates of birth, photos, intentions, and other personal details.

Because time, effort, and resources are invested into creating each personalized experience, completed or in-progress orders are non-refundable.

Digital Products & Delivery

All services and products offered on this website are delivered digitally. No physical items are shipped unless specifically stated otherwise. Due to the instant and personalized nature of digital content, refunds are not available after delivery.

Customer Responsibility

Customers are responsible for providing accurate information when placing an order. We are not responsible for delays, errors, or dissatisfaction resulting from incorrect information submitted by the customer.

Unauthorized Purchases

If you believe your payment was unauthorized, please contact your payment provider and the payment processor immediately.

We reserve the right to provide order records, delivery confirmations, and related documentation during any payment investigation.

Duplicate Orders

In the event of an accidental duplicate purchase, customers must contact us immediately before work begins. Duplicate orders may be reviewed individually at our discretion.

Exceptional Circumstances

Any refund requests outside of this policy will be reviewed solely at our discretion.

Contact Us

If you have questions regarding this Refund Policy, please contact us through our support email before making a purchase.

Last updated: October 2026